Services

Product Support

Education and Training | Technical Support

Syntricity Product Support enables the use of advanced features in complex business process characterization. Syntricity offers Enterprise technical support to ensure that you have access to the right characterization report and also have contact to support professionals and services based on your infrastructure and project lifecycle. Key features include:

• Critical problem alerts
• Access to updates and upgrades
• Maintenance service packs and patches
• Telephone support, on-site services
• Access to Syntricity eSupport (FAQs and Application Notes)
• Experienced Field Application Engineers

Product Support includes two major service areas: Education and Training and Technical Support.

We offer the best services in areas of process characterization, semiconductor yield analysis, wafermap, yield enhancement, yield management and much more.